Publications

Khai Chiong, Alfred Galichon, Matt Shum (2016). Duality in Dynamic Discrete Choice Models. Quantitative Economics, 7(1): 83–115.

Khai Chiong, Roger Moon (2018). Estimation of Graphical Models using the ℓ₁,₂ Norm. Econometrics Journal, 21(3): 247–263.

Khai Chiong, Matt Shum (2019). Random Projection Estimation of Discrete-Choice Models with Large Choice Sets. Management Science, 65(1): 256–271.

Khai Chiong, Yu‑Wei Hsieh, Matt Shum (2021). Counterfactual Estimation in Semiparametric Discrete‑Choice Models. Book chapter (Empirical Microeconomics Handbook, 2021).

Lidan Tan, Khai Chiong, Roger Moon (2021). Estimation of High‑Dimensional Seemingly Unrelated Regression Models. Econometric Reviews, 40(9): 830–851.

Khai Chiong, Matt Shum, Ryan Webb, Richard Chen (2024). Combining Choices and Response Times in the Field: A Drift‑Diffusion Model of Mobile Advertisements. Management Science, 70(2).

Ishita Chakraborty, Khai Chiong, Howard Dover, K. Sudhir (2025). Can AI and AI‑Hybrids Detect Persuasion Skills? Salesforce Hiring with Conversational Video Interviews. Marketing Science, 44(1): 30–53.

Khai Chiong, Simon Kim, T.I. Kim (2025). Mass Shootings and Their Impact on Retail. Marketing Science, 44(5): 985-994.

Khai Chiong, Anyan Qi (2025). Stability of Procurement Networks. Manufacturing & Service Operations Management (M&SOM), 27(6): 1923-1938.

Joonhwi Joo, Khai Chiong (2026). Getting the Most Out of Online A/B Tests Using the Minimax-Regret Criteria. Management Science, forthcoming.

Khai Chiong, Ying Xie (2026). Generative AI and Job Satisfaction: Evidence from Glassdoor Employee Reviews. Working paper; invited revision at Journal of Marketing Research.

Khai Chiong, Ryan Dew (2026). Learning Heterogeneity from Unstructured Data: An Application to Chatbot Personalization. Working paper.